The Help Desk: Homelessness and the L.A. County Libraries

Librarians across Los Angeles County—from Agoura Hills to Willowbrook—increasingly are on the front lines of the region’s homelessness crisis, confronting a challenge as complex as anything in the reference stacks. As key partners in the County’s groundbreaking Homeless Initiative, they are pioneering ways to connect homeless patrons with services while keeping these treasured public spaces welcoming for all. Here’s a look at how this unique relationship is unfolding at three very different L.A. County public libraries. To learn more about L.A. County’s multifaceted efforts to combat homelessness, visit