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Home > Supportive Services

Supportive Services

The Department of Homeless Services and Housing works with individuals and families experiencing homelessness to access the supportive services they need to obtain permanent housing, use public services and benefits, and increase their income to ultimately achieve long-term housing stability.

Benefits Enrollment

The Countywide Benefits Entitlement Services (CBEST) Team helps unhoused people, individuals at risk of homelessness, veterans, and formerly incarcerated people with a documented disability or who are 65 years old apply for Supplemental Security Income (SSI), Social Security Disability Insurance (SSDI), and Cash Assistance Program for Immigrants (CAPI). CBEST consists of dedicated benefit advocates, clinicians, and legal service partners who provide comprehensive services to support successful disability benefit applications. 

 Many people experiencing or at-risk of homelessness who are unable to work due to a documented disability may be eligible for disability benefits but cannot complete the complex applications and collect necessary medical documentation on their own.

CBEST partners with eligible individuals to complete and submit successful benefits applications and appeal benefits denials. For many disabled households, receiving disability benefits can be life changing and can mean the difference between being able to afford rent or experiencing homelessness.

CBEST provides advocacy services to assist people with applying for veterans’ benefits, Supplemental Security Income (SSI), Social Security Disability Insurance (SSDI) or Cash Assistance Program for Immigrants (CAPI). It also provides case management services, and linkage to needed health, mental health and substance abuse services.

A smiling man in a wheelchair holds a small dog in a cozy interim housing room, reflecting hope and support.

Enriched Residential Care

The Enriched Residential Care (ERC) program provides housing placements for individuals who have complex physical and behavioral health conditions and need ongoing help managing their health and completing activities of daily living. Participants referred to enriched residential care are often discharged from an inpatient hospital, living in an unsheltered setting, or living in housing or interim housing that lacks the higher level of care that they need. Participants are placed in licensed residential care facilities (commonly known as board and care facilities) that provide around the clock staffing, care and supervision, and assistance with activities such as eating, bathing, and dressing.

The ERC clinical support program provided clinical care to stabilize clients and to support them in gaining the independence that they needed to transition into permanent supportive housing. Medical case workers provided client case management while nurses, occupational therapists, and social workers collaborated to support client stabilization and transitions.

From January 1 to December 31, 2024:

  • 859 individuals served
  • 226 individuals placed in housing

Second Chance Opportunities

With the Criminal Record Clearing Project, the Los Angeles County Public Defender works to provide legal services to help people experiencing or at risk of homelessness resolve outstanding infractions and associated warrants, which are often barriers to housing, employment, education, and legal immigration. 

Homeless Courts staged in the community, outside the traditional courtroom setting, incentivize people experiencing homelessness to engage with provider services to dismiss infractions and misdemeanors related to being unhoused.

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655 Maple Avenue
Los Angeles, California 90014

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