Verify the reason for eviction, ensure it qualifies as a legitimate “just cause,” and help the client understand their rights. Engage with legal aid resources and mediate discussions with landlords whenever possible.

Treat these reports with urgency. Promptly contact the property management to ensure immediate action is taken. Document your actions and follow up regularly until resolved.

Educate clients about their rights concerning rent increases, including notice requirements and legal rent increase limits. Assist them in addressing any concerns or disputes directly with landlords.

Ensure that landlords provide at least 24 hours’ written notice, barring emergencies. Guide clients on their rights, and mediate if disputes arise regarding entry requests.

Document the claim thoroughly, provide advocacy, and inform clients of their rights. Contact fair housing and legal resources for additional support to protect clients from retaliatory actions.

Advise clients on the legal limits and protections related to security deposits. Help them document the condition of the unit upon move-in and move-out to minimize disputes.

Support the client in documenting the incident, assist them in filing a complaint with appropriate fair housing authorities, and advocate for the client throughout the process.

Clearly communicate client responsibilities, including rent payments, property maintenance, and adherence to lease terms. Regularly reinforce these responsibilities during check-ins and provide written resources as reminders.

Collaborate with your supervisor, colleagues, legal aid resources, or specialized housing advocates when additional guidance or support is required.