Marcella and her 3-year-old daughter were living with her mother in Las Vegas. When her mom passed away in 2016, the single mother and her baby girl became homeless. Circumstances forced her to move to Los Angeles. For a few years, they stayed with friends, but ultimately were asked to leave. Through the Transitional Subsidized Employment (E-TSE) program, Marcella was placed at Goodwill Industries and assigned to the Janitorial Department, where she received specialized training on janitorial equipment and ultimately earned a Janitorial Certificate of Completion. She also successfully found an apartment and moved in this past July, and with the assistance of SSG-HOPICS, her move-in costs were covered. She received a full-time job offer from the Goodwill Maintenance Department and was later recruited by Metro – fulfilling her goals of working in the custodial field.