Felix (33), Yemerin (24), and their two young children (2 years and 7 months) faced a rent increase that forced them out of their home. They ended up in a shelter, where Yemerin tragically experienced a sexual assault. Determined to protect his family, Felix moved them out of the shelter, and they spent several nights on the Metro A line, where a Long Beach Quality of Life Police Officer encountered them.
The family was immediately transported to a shelter and connected to LA County’s Metro Homeless Outreach Team and the Multi-Service Center. To address the family’s urgent situation, Metro collaborated with the County to secure a motel room and provide resources including hygiene kits, clothing, groceries, and baby supplies. Upon securing a housing voucher through the Department of Health Services Housing for Health (DHS-HFH) program and Brilliant Corners, Metro and Helpline Youth Counseling (HYC) collaborated to assist with lease-signing, moving the family, and working with a DHS-HFH case manager to address utility needs. The family showed incredible resilience throughout their harrowing experience, and now, with ongoing support from HYC, they are grateful to be safely housed together.
“Me da mucho gusto que todavia hay buena gente para ayudar a la gente.”
“It makes me happy that there are still good people out there willing to help other people.”