HSH Training Resources
Welcome to the Department of Homeless Services and Housing (HSH) Training resource page. This is a one-stop site to access all training resources, including registration, the current catalog, required courses for ICMS staff, and direct support from the HSH Training Team.
Serving all HSH programs
PH – Permanent Housing · ODR – Office of Diversion and Reentry · IH – Interim Housing · ERC – Enriched Residential Care · OR – Outreach · FSC – Family Solution Centers. These trainings and resources are available to staff and contracted providers across every program listed above, not Permanent Housing alone. We will continue to add program areas as HSH continues to grow its programs.
Start Here: Register Through TalentWorks
Registration to attend a training is done through our learning management system, TalentWorks. Upon successful completion of a course, your attendance will be recorded, and you will be able to print your certificate.
New to TalentWorks? The TalentWorks User Guide & FAQ (PDF) walks through logging in, finding courses, and printing certificates. If you run into a registration issue, email HSHTraining@hsh.lacounty.gov and the Training Team will help.
Learning platform
TalentWorks
Register for any HSH training, track your completions, and download certificates. Registration and course history all live in one place.
Guide · PDF
TalentWorks User Guide & FAQ
This User Guide & FAQ supports users in accessing training offerings and navigating the TalentWorks Learning Management System.
Support
HSH Training Team
Having TalentWorks log-in issues, need help registering for a training, or have any other training question? The Training Team is here to help you.
Training Catalog
HSH offers a wide range of trainings for both internal HSH staff and external staff at contracted community providers across PH, ODR, IH, and other program areas. We have nearly 45 training sessions per month, including motivational interviewing, documentation, trauma-informed care, and much more. We facilitate these trainings in person, online, and through e-learning platforms.
Featured training
In-Person LA HAT Training
LA HAT is the new 19-item CES triage tool for adults. It replaces the VI-SPDAT and CES on July 1, 2026. The session covers the purpose of the tool, the 19-item structure, and how to conduct an assessment.
What you will learn
- New tool and updates
- Racial equity
- Rapport building
- Communication and culture
- HMIS and scoring
Dates vary. See the current catalog for the full schedule.
Current catalog · PDF
July to December 2026 Training Catalog
Every course HSH is running this period, with descriptions, formats, and dates. Start here if you are looking for a specific topic or planning your required trainings for the year.
Archive · PDF
January to June 2026 Catalog
Looking for a past resource? The previous catalog is kept here for reference. Course dates in it have passed, so use the current catalog to register.
ICMS Training Categories
ICMS groups its trainings into five categories, shown below with the courses in each. All are available at no cost through TalentWorks, where staff register, track completion, and access certificates — records also appear in the Trainings Log within the ICMS Snapshot. Other program areas, including ODR, Interim Housing, and Enriched Residential Care, maintain their own training requirements, which may not be identical to this list.
Core Program and Systems Training
5 courses
- HSH 101
- Core Tenets of Permanent Housing ICMS
- CHAMP Training – Permanent Supportive Housing (PSH) Curriculum 3 sessions
Includes CHAMP Compliance, CHAMP 100 (Overview), and CHAMP 101 (PSH Virtual Instructor-Led Training) — all three are required for CHAMP access. - Countywide Homeless Information Portal (CHIP)
Email AB210@hsh.lacounty.gov to sign up. - HSH Documentation Series: Housing and Services 3 sessions
Participant Engagement and Care Coordination
6 courses
- Health Promotion 2 sessionsComing soon
- Motivational Interviewing 3 sessions
- Trauma-Informed Care 2 sessions
- Cultural Humility Capacity Building
- Boundaries in the Workplace
- Working with Difficult Client Situations & Client De-Escalation
Behavioral Health and Substance Use
5 courses
- Understanding Client Mental Health
- Substance Use Disorders 101
- Engaging People Who Use Drugs: A Harm Reduction Approach
- Overdose Education and Naloxone Distribution (OEND)
- Question, Persuade, Refer (QPR)
Health Care and Benefits Navigation
2 courses
- Accessing Healthcare: Medi-Cal Expansion & Updates
- Journey from In-Home Care Giving (IHCG) to In-Home Supportive Services (IHSS)
Safety and Specialized Populations
1 courses
- Intimate Partner Violence 2 sessions
Good to know
Tracking your completions
Every course above is registered for and completed in TalentWorks. Certificates are available as soon as a course is marked complete, and case manager records also appear in the Trainings Log inside the ICMS Snapshot.
Series courses need every session finished before credit is granted.
Documentation Series: Supporting Resources
The three-session HSH Documentation Series: Housing and Services training pairs with the field tools case managers use day to day. Download the current versions below.
HFH Risk Stratification Tool (5×5)
Field assessment used during intake and ongoing care planning.
Get Help
Reach the Training Team directly with any questions about registration, access, or training content.
Video Tutorial
How to Select a Session in TalentWorks
Support
E-mail us for help
The HSH Training Team is here to help you. If you are having TalentWorks log-in issues, need assistance to register for a training, or have any other training questions, please contact us at HSHTraining@hsh.lacounty.gov.